RETURN/EXCHANGE POLICY :

In accordance with the Directive of the European Parliament and of the Council on consumer rights, the customer has a right of withdrawal which he may exercise, without having to justify his reasons, within a period of fourteen working days from receipt of the goods. In addition to this 14-day cooling-off period, the customer must return the product(s) to the sender within a maximum of 14 days. Only unworn, unwashed items returned in their original packaging with their labels will be accepted. You then have the choice of:- A refund (see shipping conditions),- Exchanging your itemWhen you place an order, you will receive an e-mail confirming your payment. We make every effort to ensure the accuracy of the information provided on the site, but errors may occur, such as product prices, photographs or stock availability.  If an ordered product contains any inaccuracy of this type, we will contact you in order to inform you and decide together how to proceed.Your order will not be validated until we send you an e-mail confirming that your order is being prepared. The information contained in these Terms and Conditions and the details on this site do not constitute an offer to sell, but rather an invitation to contract. No contract shall exist between you and us in respect of the products until we have expressly accepted your order. If your order is not accepted and the amount has already been debited, you will receive a full refund. To make a return, please contact us via this form: https://mariannebymariejordane.com/retour, indicating your order number, the item(s) concerned and your preference (exchange or refund).Returns are free of charge (Metropolitan France). If the value of the items you are keeping exceeds 200€, you will receive a full refund for the items you are returning. If you return your entire order, or if the value of the items you keep is less than 200€, the 6€ delivery charge will be billed to you and deducted from your refund.In the event of a refund, the company Marie Jordane undertakes to reimburse you within a maximum of 30 days from the date of receipt of your package in our warehouses. Refunds are made by crediting the credit card used to pay for the order. Refunds will be made by crediting the credit card used to pay for the order.Without receipt of the said product we will not be able to proceed with the exchange or refund.For any questions or clarifications relating to these conditions of sale contact Marie Jordane's customer service department on 07.68.17.30.73 from Monday to Saturday from 9am to 7pm.Or by e-mail at: info@mariejordane.com.

PAYMENT

Payment of the full price is due at the time of ordering, unless you opt for payment in 3 instalments free of charge. The instalments for payment in 3 instalments are as follows: 33% of the total amount of the order on the date of purchase 33% of the total amount of the order 30 calendar days following the date of purchase Balance of the total amount of the order 60 calendar days following the date of purchase Bank details are transmitted to our server using SSL (Secure Socket Layer) encryption via the PAYPLUG solution. Marie Jordane has no knowledge of credit card numbers and PAYPLUG does not store these numbers on its server. No one has computerized or printed access to our customers' credit card information.

GENERAL CONDITIONS OF USE

By accessing this site and the information it contains, the user acknowledges having read these general conditions of use and undertakes to comply with them. Marie Jordane reserves the right to modify the present notice at any time. The user therefore undertakes to consult it regularly.

THIS SITE IS SUBJECT TO FRENCH LAW

The majority of the content and services on this site are offered in French and are therefore subject to French law. This site is an information site intended both for customers of the company Marie Jordane, and for non-customers. Some of these products and services may be reserved for customers domiciled in France. The user is informed that the use of the Internet network does not guarantee the secrecy of correspondence; it is the user's responsibility to take all appropriate measures to protect his/her own data and/or tools.

INFORMATION AVAILABLE

The content made available on this site is provided for information purposes only and is subject to change without notice. Marie Jordane, editor of the site, makes every effort to provide users with quality information and/or tools, but cannot be held responsible for any direct or indirect damage that may result from access to or use of this site.Despite all the care taken, a certain number of risks are inherent in the electronic transmission of information: delays, omissions or inaccuracies may occur. As a result, Marie Jordane cannot guarantee the accuracy, reliability or completeness of the information contained on this site, and cannot be held responsible for errors, lack of availability of information and updates, inaccuracies and/or the presence of a virus when accessing this site. The existence on this site of a hypertext link to another site does not constitute an endorsement of that other site or its content. Consequently, it is the responsibility of the Internet user to use this information with discernment and a critical mind.Marie Jordane cannot be held responsible for the information, opinions and recommendations formulated by these third parties. Similarly, La Société Marie Jordane cannot be held responsible in the event of misuse of the site by the user, or in the event of temporary unavailability of the site (in the event of force majeure, a maintenance period or technical incident of any kind). The user is solely responsible for the use made of the information on this site and for any consequences arising therefrom, in particular with regard to decisions made and actions taken on the basis of this information.

 RATES

Access to this site is free of charge, excluding Internet access providers and telephone communication costs, which are billed directly by the operators

.INFORMATIQUE ET LIBERTÉ

In accordance with French law no. 78-17 of January 6, 1978, Internet users are informed that personal data concerning them will be processed for administrative and commercial management purposes. Internet users have the right to access, object on legitimate grounds or to commercial prospecting, as well as the right to rectify, supplement, update, block or delete inaccurate or incomplete data by writing to Marie Jordane SAS -- 25 bis rue Nollet -- 75017 PARIS 

INTELLECTUAL PROPERTY RIGHTS

The present site must be considered as an indissociable whole. This site and all the elements it contains (information, data, text, sounds, images, drawings, graphics, distinctive signs, logos, trademarks) are the exclusive property of the company Marie Jordane or its partners. All these elements are subject to the provisions of the French Intellectual Property Code, and as such are protected against any use not authorized by law or by the present terms of use. Reproduction of these elements is authorized only for information purposes and/or copies or reproductions intended for strictly private and personal use.Any other reproduction, representation or distribution, in whole or in part, of the contents of this site, on any medium or by any process whatsoever, is prohibited. Failure to comply with this prohibition constitutes an infringement liable to engage the civil and criminal liability of the infringer. In particular, it is strictly forbidden to use or reproduce the name "Marie Jordane" and/or its logo, alone or in combination, for any purpose whatsoever, and in particular for advertising purposes, without the prior written consent of the company Marie Jordane. Likewise, downloading or any other form of copying software or information present on the site of société Marie Jordane does not confer any right on them. It is strictly forbidden to reproduce them (in whole or in part), to transmit them (electronically or in any other way) or to modify them. It is also forbidden to use the site of the company Marie Jordane for public or commercial purposes, without the prior written permission of the company Marie Jordane.

HYPERTEXT LINKS

The establishment of hypertext links on this site to other resources on the Internet does not constitute a validation of these resources or their content and does not engage the responsibility of the company Marie Jordane, publisher of this site. Any hypertext link to this site must be expressly authorized in advance by the company Marie Jordane, which reserves the right to remove this link at any time. Any hypertext link to this site must be expressly authorized in advance by the company Marie Jordane, which reserves the right to remove the link at any time.

PERSON RESPONSIBLE FOR THE PROCESSING AND PURPOSE

Personal data collected within the framework of this site are collected by the company Marie Jordane, publisher of the site, in its capacity as person responsible for the processing, and will be used for the following purposes: processing the request for information, establishing statistics, carrying out prospecting actions. Internet users have the right to access, object on legitimate grounds or to commercial prospecting, as well as the right to rectify, supplement, update, block or delete inaccurate or incomplete data by writing to Marie Jordane SAS -- 25 bis rue Nollet -- 75017 Paris.

CHARACTERISTICS ON THE USE AND COLLECTION OF DATA.

You are not obliged to answer all or part of the questions asked. The compulsory nature of the information provided is indicated by the presence of an asterisk.

HOW TO EXERCISE YOUR RIGHTS

You may, at any time, in accordance with the law, oppose the processing of information concerning you, access it and have it rectified, by sending an e-mail to the webmaster. You may, at any time, object to the communication of your data to third parties or to their use by the data controller for commercial purposes, under the conditions set out above.

COOKIES - CONNECTION COOKIES

Internet users are informed that, when accessing the "www.mariannebymariejordane.com" site, no cookies store information temporarily in memory or on their hard disk while browsing the site, except in the case of particularities specific to other services offered. Internet users acknowledge that they have been informed of the possibility that Marie Jordane may temporarily store cookies on the user's hard disk when visiting the site. A cookie is a block of data that does not allow users to be identified, but is used to record information relating to the user's browsing on the site. Users may refuse cookies by following the procedure described at the following address: http://www.cnil.fr.