delivery
Delivery
Metropolitan France
Items in stock are shipped within a maximum of 24 working hours.
The delivery rates are as follows: Standard delivery Colissimo €6 Fast delivery Chronopost to a relay point €10 Standard deliveries are free by Colissimo for purchases over €150.
A tracking number will be communicated to you upon shipment, once this number has been communicated, the company Marie Jordane disclaims responsibility for the delivery of the package. In the event of a dispute over non-receipt of the package, please contact the competent department of LA POSTE colissimo service.
Pick-up at the store is available during opening hours: Fridays and Saturdays from 11 a.m. to 7 p.m. or by appointment: info@mariejordane.com
Delivery
Outside Metropolitan France
Items in stock are shipped within a maximum of 24 working hours.
The delivery rates are as follows: Fast delivery Colissimo €10 Fast delivery Chronopost to a relay point €10
A tracking number will be communicated to you upon shipment, once this number has been communicated, the company Marie Jordane disclaims responsibility for the delivery of the package. In the event of a dispute over non-receipt of the package, please contact the competent department of LA POSTE colissimo service.
RETURNS
Metropolitan France:
Metropolitan France:
Returns are free. To make a return you must make your request within 14 days of receiving your order on this page:
https://mariannebymariejordane.com/return
If the amount of the items you keep is over €150, you will receive a full refund for the items you return. If you return your entire order or the amount of the items you keep is under €150, you will be charged a €6 delivery fee and deducted from your refund.
https://mariannebymariejordane.com/return
If the amount of the items you keep is over €150, you will receive a full refund for the items you return. If you return your entire order or the amount of the items you keep is under €150, you will be charged a €6 delivery fee and deducted from your refund.
RETURNS
Outside Metropolitan France:
Outside Metropolitan France:
Return costs for orders placed outside Metropolitan France are your responsibility.
To make a return you must make your request within 14 days of receiving your order on this page:
https://mariannebymariejordane.com/return If the amount of the items you keep is over 150€, you will receive a full refund for the items you return. If you return your entire order or the amount of the items you keep is less than 150€, the delivery fee of 6€ will be charged and deducted from your refund.
In the event of a refund, Marie Jordane undertakes to reimburse you within a maximum of 30 days from the day your package is received in our warehouses. Refunds are made by crediting the bank card used to pay for the order. Without receipt of said product, we will not be able to proceed with the exchange or refund.
To make a return you must make your request within 14 days of receiving your order on this page:
https://mariannebymariejordane.com/return If the amount of the items you keep is over 150€, you will receive a full refund for the items you return. If you return your entire order or the amount of the items you keep is less than 150€, the delivery fee of 6€ will be charged and deducted from your refund.
In the event of a refund, Marie Jordane undertakes to reimburse you within a maximum of 30 days from the day your package is received in our warehouses. Refunds are made by crediting the bank card used to pay for the order. Without receipt of said product, we will not be able to proceed with the exchange or refund.